Namco Pool and Patio Super Store is currently offering Save Up to 70% Off on Select Special Items on their website. Click the blue button to view the details of this offer.
PoolSupplyWorld opened in 2006 striving to be the best destination for swimming pool and spa supplies. Today PoolSupplyWorld now has approximately 40,000 items for everything from above ground pools and spas, cleaning supplies and chemicals, heaters, lights and replacement parts. Then in 2012 PoolSupplyWorld opened the first retail location in Rockilin, CA where there is a wide variety and great selection of pool supplies with large show room. PoolSupplyWorld’s ultimate goals is to provide great customer service whether online or in store and works to make sure all customers are satisfied with their purchases.
What is the return policy?
PoolSupplyWorld hopes that every customer will be completely satisfied with their purchase but understands that at times it is necessary to return purchases. To return an order you will need to fill out the Return Merchandise Authorization (RMA) Form within 30 days of delivery. When filling out the RMA form give a detailed description on why you would like to return your order. After filling out the form you will be contacted be a support staff member to discuss more about your return. Please note that all return are subjected to a 20% restocking fee and that processing and handling fees applied to orders under $100 are not refunded. Some items cannot be returned and you can see items that cannot be returned be visiting the return policy page.
Does PoolSupplyWorld ship internationally?
Most of PoolSupplyWorld’s business takes place in the Continental United States but customers located in Alaska, Hawaii and Canada can order some products. Alaska and Hawaii customers are required to email sales (email address can be found in international policies section in the help centre) with the product that they would like order. Sales will then respond with the total amount including the additional shipping charges. Only items that can be sent with FedEx can be shipped to Canada. Paypal and credit cards are accepted as long as the bank is based in the United States. The handling fee is $19.95 for orders under $200 and $7.95 for order over $200. Please note that Canadian customers are responsible for all custom duties, taxes and custom brokerage fees. Please also note that smaller items can be sent via USPS and the handling fee will be $30 and up.